Contact us

Hello! How can we help you?

This page has answers to all our FAQs. Want to contact us by email? Choose a subject line and then click on ‘Write to customer service’. Then fill in our email form, and we will get back to you as soon as possible.

You can find our phone number and opening hours at the bottom of the page.

On My Bookings you can: 

We are expecting high volumes on our phone line at the moment due to SK pilot strike and other Force Majeure situations. If you are effected by the SK strike you may also contact the airline directly and stay updated on the airlines web site

Jet Airways suspends all its domestic and international operations.
We would like to inform you that as of the 17th of April 2019, carrier Jet Airways has halted all operations.
For more information please check:

No booking confirmation? Then please check your spam filter. Documents can get stuck there no matter which email client you are using.